Privacy Policy for Flux Dynamics

Last Updated: 14/12/2023

Version: v23.3

Who We Are Flux Dynamics is a dynamic web design and digital marketing agency, specializing in SEO optimisation, consultancy, ongoing support/maintenance/hosting, and AI API chatbot development. Based in the UK, we are committed to protecting your privacy and ensuring your personal data is handled responsibly. Our Privacy Policy outlines the terms on which we process personal data collected from you or provided by you. By using our site, you consent to such processing and confirm that all data provided by you is accurate.

What Information We Collect

• Information You Provide: When you leave comments, fill out forms for enquiries, or participate in competitions, we collect personal details such as your name, email address, phone number, and business name.
• Automatically Collected Information: We collect technical information like your IP address, browser type, and operating system using cookies and other tracking technologies.
• Google Analytics and Facebook Pixel: These tools help us understand how visitors interact with our website, including pages visited and time spent on our site.

How We Use Your Information We use your information to provide and improve our services, including web design, digital marketing, and AI chatbot development. We also use it for administrative purposes, marketing, and analytics. Data from competitions is used to select winners and for future marketing efforts.

Cookies Our website utilises cookies to enhance user experience and for analytics. You can manage your cookie preferences and opt-out of certain types of tracking.

Who We Share Your Data With We share your data with third-party services like Google Analytics and Facebook Pixel for website usage tracking. No other third parties have access to your data.

Data Retention We retain your data for as long as necessary to fulfil the purposes outlined in this policy, in compliance with legal and regulatory requirements.

Your Data Rights You have rights over your data, including the right to access, rectify, or erase your personal data. To exercise these rights, please contact us at info@flux-dynamics.co.uk.

Security Measures We implement robust security measures, including SSL encryption, to protect your data from unauthorised access.

Changes to Our Privacy Policy We may update this policy periodically. Changes will be posted on our website. By continuing to use our services, you agree to the updated policy.

Contact Us For any queries regarding this policy, contact us at info@flux-dynamics.co.uk or call our customer service line.